We are making important changes to how pharmacies manage their registration with us. From early June 2026, all premises renewal activities will move from myGPhCpharmacy into myGPhC. This change will strengthen security and provide new features like automated reminders.
What’s changing
We will retire the current myGPhCpharmacy platform in late May 2026, and after this, you will carry out renewals, payments and managing delegate users directly in myGPhC. All the current functionality will be available in the new system, as well new features such as added renewal reminders.
We will also stop sending pharmacy renewal notices by post, and instead send them by email to all myGPhC users associated with the pharmacy owner.
The final postal notices will be issued on 1 May for pharmacies due to renew in June, and the first email notices will be sent on 1 June for pharmacies due to renew in July.
Preparing for the switchover
Superintendents, partners and sole traders:
- you will be able to access and use the new pharmacy premises section of myGPhC as soon as it’s available using your existing account details – you don’t need to activate or create a new account
- you will need to add delegate users, because existing delegate accounts will not transfer across
- current Direct Debits or other automated payments won’t be affected- you don’t need to make any changes to these
- make sure the positions you hold and your contact details in myGPhC are up to date, so you receive relevant updates and you can access the correct information in your account
- if you need a record of any payments, we recommend that you take copies of receipts from myGPhCpharmacy before the switchover, as we can’t guarantee that these will all be available in the new system
- if you have pharmacies due to renew by 31 May, be aware that there will be a short period when where the system is unavailable while we switch over– please plan accordingly and complete these renewals as soon as possible- we would recommend by Sunday 17 May
- consider if you need to make any changes to how you manage your pharmacy renewals, now that renewal notices and reminders will be sent by email.
Next steps
After Easter, we will contact all superintendents, partners and sole traders to confirm the timings of the switchover, and other key details.
We’ll also be providing more information on this website, and on myGPhCpharmacy- including user guides and FAQs. Our contact centre will be able to answer any queries.